After-Sales Service System
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_96.png)
sending photos of loading, packing list to customer;
informing ETD & ETA;
confirming customs clearance documents with customer, remind to prepare customs document at discharge port.
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_97.png)
Showing how the machine is up loaded, then the customer gets to know how to download it
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_98.png)
We also provide unloading guidance documents
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_99.png)
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_100.png)
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/11/赵志婧-六大体系-话术—最终版本_101.png)
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/12/赵志婧-六大体系-话术—最终版本_102.png)
If buyer need no engineer to go there , we provide guidance files before running the machine . We also provide on-line service or videos instruction to help the customer install and operate the equipment successfully.
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/12/赵志婧-六大体系-话术—最终版本_103.png)
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/12/赵志婧-六大体系-话术—最终版本_104.png)
![After-Sales Service System](https://www.geitroofsheetmachine.com/wp-content/uploads/2023/12/赵志婧-六大体系-话术—最终版本_105.png)
How do we deal with customer feedback?